I am starting to lose faith.
I ordered some flowers for Mother's Day - last Thursday. My Mum still has not received them.
I have emailed Interflora and tried calling them two days on the trot. WHY oh WHY claim to be able to deliver on high profile days when they cannot - it's my Dad's late mobile phone Christmas present all over again. We, the consumers, need to rebel - except they NEVER answer their optimistically named 'Helpline' nor respond to their 'enquiry' emails.
SO consumer - forget using online Interflora - it's twice they have done this to me. Anyone would think Kent was an out of bound part of the country...
So sorry Mum - the thought was there but the action was not... I am fuming. I could have walked there and back by now - would have been quicker and more reliable... love ya all the same x
3 comments:
Finally got through at 8.01am this morning - demanded a refund. The lack of remorse miffed me.
What is it with consumer services in this country??
Or lack of should I say?!
No worries - the fact you actually thought to do something was special - but then you are special xx Thank you
I have had some faith restored in customer service following a phonecall from the camera shop who were very helpful in discussing a camera I had purchased for Pops. So its not all big bad dark clouds in Internet purchase land....
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