I was starting to suspect the people I had booked 2 nights away to Paris with did not exist... each time I emailed or phoned I got blank replies or indeed office away due to an evacuation.... so i ventured to St Pancras last night to see if my reference number would produce tickets. It did not. Yet the company has already taken my cash... never fear. A quick phone call this morning has heralded a ref number a sense of relief.
The Internet may make things quicker - but for a better user experience please can they also give you the vital details you need sooner. Thank you.
Anyway research into Hotel and knowledge that travel ok I can begin to relax and look forward to it... even got me maps out last night... C'est la vie!
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